Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can I trust this website?
Our website uses SSL encryption and secure payment providers such as
PayPal and credit card. You are fully protected as a customer.
How long does shipping take?
Production time: 2–4 business days
Delivery time Germany: 2–4 business days
Delivery time EU: 3–7 business days
Delivery time Switzerland: 4–10 business days
As soon as your package has been shipped, you will receive a shipping confirmation with a tracking link.
What fit do your products have?
Most of our items feature a relaxed or oversize fit. Please check the size guide for exact measurements.
How do I choose the right size?
We recommend using our size guide on each product page. If you prefer a more fitted look, consider sizing down.
What materials do you use?
We use premium fabrics selected for comfort, durability, and everyday wear.
How should I wash my items?
Machine wash cold, inside out. Do not tumble dry. This helps maintain fabric quality and print longevity.
Will the product shrink after washing?
Minimal shrinkage may occur if care instructions are followed correctly.
Do you accept returns?
Yes, returns are accepted within the return window. Items must be unworn and in original condition.
How can I contact customer support?
You can reach us via our Contact page or by email. We aim to respond within 24–48 hours.