VÆRO ATELIER

Owner: Ermald Shuli
Beckerberg 17A, 21073 Hamburg
Email: vaero@vaero-atelier.com

Which Data Is Collected?

We process the following personal data:

• Name, address, email address, and phone number
• Payment information (encrypted and never fully stored)
• Order details and purchase history
• Website usage data including cookies, IP address, and device information
• Tracking data from Shopify, Google Analytics, or Meta Pixel (where activated)

Purpose of Data Processing

Your data is collected and used solely for the following purposes:

• Processing and fulfilling your orders
• Production and shipping via our partner MarketPrint
• Customer service and communication
• Payment processing
• Fraud prevention and security
• Statistical analysis and store optimization

Disclosure to Third Parties

We only share your data with trusted partners where necessary:

• MarketPrint — for order production and delivery
• Payment providers — PayPal, Shopify Payments, Klarna
• Shipping providers — DHL, Deutsche Post, and similar carriers
• Shopify — as our hosting and e-commerce platform

We do not sell your personal data to any third party. Ever.

Data Retention

We store your data only for as long as legally required:

• Order data: up to 10 years (statutory retention obligation)
• Customer communications: 6 to 24 months
• Tracking and cookie data: 30 to 365 days depending on your cookie preferences

Your Rights

You have the right at any time to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict how your data is processed
• Object to data processing
• Request data portability
• File a complaint with the Hamburg Data Protection Authority (Datenschutzbeauftragter Hamburg)

Contact

For any privacy-related requests, reach us at:
vaero@vaero-atelier.com